(multee)project Return Policy
We want you to love what you receive. If something isn’t right, we’re here to help.

Returns
Returns are accepted within 7 days of receiving your order.

Before returning any item, please email us at customerservice@multeeproject.com to begin the return process. Returns sent without prior authorization may not be accepted.

To be eligible for a return, your item must:
* Be unused and unwashed
* Be in its original condition
* Include all original packaging and tags
* Be accompanied by a valid order number or proof of purchase

Non-Returnable Items
The following items are not eligible for return unless they arrive damaged or defective:
* Limited edition or exclusive releases
* Sale items
* Gift cards

Exchanges
If you receive an incorrect or defective item, please contact us within 7 days of delivery by emailing customerservice@multeeproject.com. We’ll gladly arrange a replacement or exchange, subject to product availability.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to an incorrect or defective item.

We recommend using a trackable shipping service, as (multee)project is not responsible for items lost during return transit.

Refunds
Once your return has been received and inspected, your refund will be processed to your original payment method within 5–10 business days.

Please note that original shipping charges are non-refundable.

Additional Information
(multee)project reserves the right to refuse any return that does not meet the conditions outlined above.

If you have any questions regarding your order, please contact us at customerservice@multeeproject.com.